Privacy Policy

This Privacy Policy explains how Memphis Dock Door Repair (“we”, “us”) handles personal information submitted through this website (memphisdockdoorrepair.com) and through phone calls to our service request line.

Information we collect

• Information you provide through the service request form: company name, contact name, phone, email, site address, bay or door numbers, equipment make, urgency, description of failure and access notes.
• Information from phone calls to the service request line, which may be recorded for quality and dispatch coordination.
• Standard web analytics data (page views, referrers, device type) collected through Google Analytics 4 and Microsoft Clarity, used solely to understand site usage.

How we use information

• To respond to and dispatch your service request.
• To communicate scheduling, arrival windows, estimates and follow-up.
• To improve the website and the intake process.

Sharing

We do not sell personal information. Information is shared only with the technician assigned to your request and with service providers that operate the website (analytics, form processing via Formspree, call tracking via CallRail).

Cookies & tracking

The site uses cookies for analytics and call attribution. You can disable cookies in your browser; some features may not work as expected.

Your choices

To request access to or deletion of personal information you have submitted, contact us at service@memphisdockdoorrepair.com.

Contact

Memphis Dock Door Repair · (901) 555-0100 · service@memphisdockdoorrepair.com